Lottoland Privacy Policy

This Privacy Notice is dated 10/08/24

INTRODUCTION

Welcome to LOTTOLAND Privacy Policy.

Lottoland respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our corporate website (regardless of where you visit it from) or when we contact you and tell you about your privacy rights and how the law protects you.

CONTROLLER

Lottoland Holdings Ltd is the “data controller” of the personal data that is collected, used, processed and stored when you make use of our corporate website. Personal data means any information about an individual from which that person can be identified.

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO on [email protected] or write to:

The Data Protection Officer
Suite A
Ocean Village Promenade
Ocean Village
Gibraltar, GX111AA

THE DATA WE COLLECT ABOUT YOU:

The types of personal data that we collect, use, and store about you may include:

  • Identity Data: first name, last name, username or similar identifier, title, and gender.
  • Contact Data: address, email address and telephone number.
  • Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions and other technology on the devices you use to access our website.

HOW IS YOUR PERSONAL DATA COLLECTED?

Most of the information we collect is obtained from you.

You provide us with personal information when you:

  • Contact us on any telephone numbers or email addresses available on our website including:

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us and may process your personal data for the following purposes:

  • To enable us to interact with you via email, telephone.
  • To register your interest in our company and deliver relevant content to you.

We may process your personal data for any of the purposes set out above where one (or more) of the following lawful processing grounds applies:

  • it is necessary to perform a contract with you, or to take steps at your request before entering into a contract with you;
  • it is necessary for us to comply with our legal obligations;
  • it is necessary for our legitimate interests (including the operation of our business), unless those legitimate interests are overridden by your interests or fundamental rights or freedoms; and/or
  • have consented to the processing in question.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

YOUR LEGAL RIGHTS

You have certain rights in relation to your personal data as summarised here:

  • Right to be informed – you have the right to be provided with clear, transparent, and easily understandable information about how we use your personal data and your rights; this is why we are providing you with the information in this privacy notice;
  • Right to withdraw consent – where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time;
  • Right of access – you can request access to your personal data;
  • Correcting your information – where we hold information about you that is inaccurate or incomplete, you have the right to ask us to correct inaccuracies, or complete it;
  • Erasing your information – in certain circumstances you may require us to erase and/or destroy the information;
  • Right to restrict processing – in certain circumstances you have the right to restrict some processing of your personal information, which means that you can ask us to limit what we do with it;
  • Right to object to processing – you can object to us processing your personal information in certain circumstances, including where we are using it for the purpose of the Company’s legitimate business interests as set out above;
  • Right to data portability – you have the right to obtain from us and re-use your personal data for your own purposes. This only applies, however, where the processing is carried out by automated means, to personal data that you have provided to us yourself (not any other information) and where the processing is based on your consent or for the performance of a contract;
  • Right to complain – you are able to submit a complaint to Gibraltar Regulatory Authority (GRA) about any matter concerning your personal information, using the details below. However, we take our obligations seriously, so if you have any questions or concerns, we encourage you to raise them with us first, so that we can try to resolve them.

    The GRA's contact details are:

    Gibraltar Regulatory Authority
    2nd floor
    Eurotowers 4
    1 Europort Road
    Gibraltar
    GX11 1AA

    Tel: (+350) 20074636

    Email: [email protected]